I just wanted to let you know how pleased we were with the work done by the technician you sent to our house yesterday. Not only was the work first rate but he was polite, cleaned up thoroughly and did a fantastic job.
I would like to mention in this message how more than pleased I have been to witness your team’s excellent job and the result of it.
Jared Campbell, who assessed and conducted the work, Sahil and Matt, who executed the work, reached a level of professionalism which is very impressive.
Thank you with gratitude,
Hi Jared and Kirk:
I want to thank both of you for your outstanding business ethics. Your technicians did an outstanding job today. I will definitely recommend your company.
I just wanted to let you know how much we enjoyed and appreciated Jesse when he came to our home on April 4 to repair some granite in our kitchen.
He was pleasant, and did his job in a very professional manner. The countertop looks ever so much better.
Thanks to Jesse. You are lucky to have him as your employee.
On purchasing a new condo, I discovered with regret that the marble counters and floors in the kitchen, although beautiful, were significantly stained and scratched. This was especially visible in the daylight. I wanted to have them refinished.
I contacted three professionals. The first company gave me a rough estimate of $1400, based on square footage, and asked me to send an e-mail with the details. I sent two e mail messages, neither of which was responded to.
The next contractor told me he would come in several weeks’ time. When I reminded him of his appointment, he informed me that, after all, marble surfaces cannot be repaired!
The third contractor told me that kitchen counters are not made from marble because it is too soft, and that I must have mistaken my marble for granite!
When I called Marble Renewal, I was promptly given an appointment for a free estimate that suited my working hours. The inspection was made by a very professional and articulate gentleman who quoted me a price based on a working day, rather than the square footage of the area to be treated. The quote was significantly lower than I had been expecting. He gave me an appointment for the work to be done that, again, suited my working hours and did not leave me languishing for long weeks.
I needed the contractor to be prompt. To my surprise and delight, he came well ahead of time. He was neat, very friendly and very professional. I was able to leave my home on time and with the peace of mind that everything would go well.
Indeed, on my return, I was astounded by the result. I would certainly have thought my floor and counters were brand-new. It was outstanding work. Moreover, the contractor had left my home spotless – indeed, cleaner than I had left it! In fact, my foyer was so shiny, I suspected that he had also refinished my granite floor. Actually, he had just made sure that not a trace of dirt was left on my floors.
I am 100 per cent satisfied with the work carried out by Marble Renewal. Their professional and timely approach was such a refreshing change from my previous experience. I would not hesitate to recommend Marble Renewal to anyone who wants their marble surfaces to look like new – without hassles, inconvenience, long delays, unexpected costs or high prices.
I want to congratulate “marble renewal” on an exceptional job in grinding and polishing my marble foyer. I have had this work done before, but never with this result. I have to admit your pricing was higher than most companies, but i can honestly say, it was well worth it. My marble floor after 28 years looks like it was newly installed. The gentlemen that spent two days here, was kind, informative, organized, clean, thorough, and a pleasure to work with.
Our granite countertop has been transformed from dull and “hazy” to like new condition. I am so impressed with Marble Renewal, your customer service and technician. Jesse Michaud was professional, knowledgeable, courteous and went above and beyond our expectations. He carefully prepared the area covering all surfaces around the countertop and did an excellent job! We are thrilled with the results. Thank you so much! I would highly recommend your company to anyone with granite countertop issues.
I would like to comment on services received by Mr. Miner on Tuesday night.
I was very pleased with his services. I had called to ask a question in the afternoon, and he was able to come by the same evening to provide an assessment on the services requested.
He was very professional and spent quite a bit of time explaining the processes involved in renewing our marble countertop. I very much appreciate the patience he demonstrated as well as the suggestions he made for us.
I would not hesitate to recommend his services to others.
I am writing to tell you how very pleased we are with the Renewal job which your company recently completed in our condominium. The results are well up to expectations.
In particular I want to commend the work of the technician who did the work. His start-up was delayed through no fault of his, but he called three times that morning so that I knew where he was and when to expect him. He was very careful to protect adjoining walls and floors. He worked very hard and thoroughly to ensure that the work was completed on schedule, rarely stopping, and always declining any refreshments that I offered. He is also a very pleasant guy to deal with!
I will be recommending your company to friends and acquaintances at every opportunity.
Polished Terrazzo and Polished Concrete Floors:
Just wanted to extend our heart felt thanks and tell you how pleased we are with the miraculous transformation of our terrazzo floors. As you’re aware we’ve gone to great expense and have had two other firms work on these same floors yet neither gave us the stunning results that Marble Renewal did.
Special thanks to your crew – for their dedication and perseverance. I also appreciate how attentive you and your operations manger have been during the entire process.
Needless to say I will not hesitate to recommend Marble Renewal and hope to have the pleasure of working with you all again in the future.
Polished Marble Floor and Honed Marble Shower:
I want to thank you again for the wonderful job your company did cleaning the marble in my home. I was very impressed with your professionalism – the work was completed on a timely basis and done in an extremely neat manner.
I especially appreciate the fact that you went the “extra mile” to remove the stains from my shower. Your emphasis on customer satisfaction made Marble Renewal a pleasure to deal with.
Honed Limestone Floor:
Just a quick note to let you know how pleased we are with work the done by Marble Renewal.
As you know, the Italian limestone tiles, which we had waited over six months for, arrived in poor condition. They were stained and covered with a stubborn residue of dirt. Our tile-setter threw up his hands in disgust, saying that companies should not be allowed to deliver stone in that state. However, our complaints fell on deaf ears at the tile company. We tried to sand out the stains, only to make matters worse. Our last hope was to hire someone to polish the stone and make the tiles look a bit better.
I must admit to being skeptical as to whether Marble Renewal could restore the limestone. But you have exceeded beyond our expectations. We are very pleased to have hired you. The limestone floor now looks stunning! You have restored it to its natural beauty and your crew was pleasant, hardworking and courteous. Thank You.
We will be happy to recommend you, and use your services again in the future.
Polished Marble Floor:
Marble Renewal has successfully restored the marble floor in the lobby area. Your Sales team and your workers have been very meticulous in executing their duties. The result was a beautiful finish to the marble that has received many compliments from the Board of Directors and residents.
We would have no hesitation in recommending Marble Renewal to whoever needs similar service.
Polished Marble Floor:
This letter is written to express our complete satisfaction with Marble Renewal. Your team restored our marble floors in March the service provided was extremely professional. They did an excellent job at cleaning our old floors including the grout and brought back their lustrous shine. Additionally, the team took great care to consult with us ensuring the job was completed to our satisfaction.
We have received numerous complements on the floors since they were restored. As an Operations and Quality Manager, I value service excellence. It is a great pleasure to work with such professionals and I highly recommend the services of the team at Marble
Polished Granite and Flamed Granite Floors & Fountains:
We are pleased to offer ourselves as a reference for Marble Renewal on behalf of our company. We used Marble Renewal for the restoration and cleaning of our granite floors, fountains and planters. Due to the great job performed on our granite, their flexibility to act quickly, and their professionalism, we have decided to contract Marble to implement a regular maintenance program for the ongoing upkeep of our granite. We recommend Marble Renewal to any prospective client requesting quality, service and commitment.
Polished Travertine Floor:
It is my pleasure to write and thank you and your staff for the beautiful finishing and sealing job completed on our travertine flooring. Your employee, was a pleasure to have in our home, and completed the job with the highest effort in dedication and efficiency. Your company provided the service we needed to complete the installation of this new flooring in our home. It would please me to endorse your services to future customers.